Frequently Asked Questions
| We ensure your home will be 100% ready for you to move in! |
| Yes! We have an on-site 24/7 Maintenance Team here to serve you! |
We offer many convenient ways for our residents a to submit a maintenance request! You can submit maintenance requests through our online Resident Portal, Resident App by calling or stopping by the office.
| You do not need to be present during work orders. |
If you are locked out during the workday, please call the office. After hours you must call a locksmith.
We want you to make this your home as long as the unit is back in it's orginal condition when you move.
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| We have on-site parking. |
Yes, we offer washer and dryer hookups in select units and laundry facilities located in each building.
| Yes! We allow 2 pets per apartment (breed restrictions and pet policies apply). |
| Contact us for Pet Fee information! |
| Yes we have breed and weigh restrictions (80lbs). |
| All apartments come with a fridge, stove, dishwasher, and garbage disposal. |
Yes, we offer fully furnished apartments that are completely customizable to meet your needs.
| Contact us for information on our Furnished Housing Options! |
| Yes we offer a range of Short Term Lease options! |
| Yes we offer Corporate Leases. |
| No cost to tour! Come visit your new home today! |
| We accept walk ins or appointments! |
We have regular posted Leasing Office Hours throughout the week and weekend hours!
We have regular posted Leasing Office Hours throughout the week and weekend hours!
| You can apply online via our website or in person at the Leasing Office! |
| The average is about 24 hours. |
You can pay online via eCheck, Debit, Credit or utilize WIPS (Walk in Payment Service at locations like Walmart, etc.)
You can register for a Resident Portal account and make one-time payments or set up recurring payments.
| Yes, Residents must have an active Renter's Insurance Policy. |
| Water, sewer, and trash removal |
| Call consumers at 1-800-477-5050 to set up your electric and gas. |
| Contact us for current referral information! |
We are nearby McDonald middle school, Hannah Community Center, Burcham Park and University Reformed Church.
| East Lansing Public Schools |
| Northern Tail Dog Park is about 9 minute drive |
| Nancy Moore Park is 9 minutes about 3miles from Raleigh House Apts. |
| Mijers, Costco, and whole foods |
| Starbucks, which is about one mile from Raleigh House |
| We are loacted off of Burcham Drive |
| Park Lake and Burcham Drive |
Didn't find an answer?
Our team is always ready to answer your questions.